By RYAN SKAITH
Missouri American Water is urging residents and business owners to prepare their plumbing systems for freezing temperatures to avoid costly repairs and service disruptions this winter.
Company officials emphasize that proactive maintenance is the most effective way to prevent pipes from bursting when the thermometer drops.
“A little preparation goes a long way,” said Jody Carlson, vice president of operations for Missouri American Water. “Locate your main shut-off valve, insulate exposed pipes, and stay alert to prevent costly damage.”
The utility recommends that customers first locate and test their main water shut-off valve. These valves are typically found near the water meter or where the main pipe enters the building. Officials suggest hanging an identification tag on the valve so it can be found quickly during an emergency. To test the valve, residents should close it completely and check sinks to ensure the water flow has stopped.
While checking these lines, the company also encourages customers to identify their service line material. Missouri American Water is currently working to replace lines made of lead or galvanized steel.
To prevent freezing, homeowners should eliminate drafts in crawl spaces, basements and garages. Exposed pipes should be wrapped in insulation or heat tape. Additionally, outdoor irrigation systems should be completely drained and turned off for the season.
When temperatures remain below freezing, Carlson recommends opening cabinet doors to allow warm air to reach indoor plumbing and keeping a small trickle of water running through faucets to keep water moving.
For those traveling during the winter, the utility suggests keeping thermostats set to at least 55 degrees and having a neighbor check the property regularly.
If a pipe does freeze, the company advises shutting off the main water valve immediately. Pipes should be thawed by warming the air around them, but residents should never leave space heaters unattended or use open flames. Once thawed, the water should be turned back on slowly to check for leaks or cracks in the joints.
